IT Software Tools / Hardware Expertise


• Matplotlib Python library: A popular Python library used for creating static, animated, and interactive visualizations in Python.
• Microsoft Azure: A cloud computing service by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.
• OpenCV Python Library: An open-source computer vision and machine learning software library for image processing tasks.
• Telnet, FTP, Linux terminal, and IOS terminal: Protocols and interfaces used for remote access and file transfer in networking and operating systems.
• TFS Team Foundation Server: A Microsoft product that provides source code management, reporting, requirements management, project management, automated builds, testing, and release management capabilities.
• SQL Server / Oracle / MYSQL: Relational database management systems used for storing and retrieving data.
• Visual C#.Net 2007-2019, Vb.Net, and VB6: Programming languages and frameworks used for developing Windows applications.
• BASH Script, PHP, and Python: Scripting languages used for automating tasks, web development, and general-purpose programming.
• C language: A general-purpose, procedural computer programming language.
• OOP (Object Oriented Programming): A programming paradigm based on the concept of “objects”, which can contain data in the form of fields and code in the form of procedures.
• Agile / SDLC / ITIL: Methodologies and frameworks used for software development, including Agile, Software Development Life Cycle (SDLC), and Information Technology Infrastructure Library (ITIL).
• SIP/VOIP development: Protocols and technologies used for Voice over Internet Protocol (VoIP) communication.
• SSH FTP, MS IIS Server: Secure Shell File Transfer Protocol and Microsoft Internet Information Services server for hosting websites and web applications.
• Microsoft SQL Stored Procedures script: SQL scripts used to define, store, and execute procedures within Microsoft SQL Server databases.
• Call Center Helpdesk software: Software used for managing customer service inquiries and support tickets in call center environments.
• ADO/DAO, ODBC: Data access technologies used for connecting to and interacting with databases.
• Call Center CRM: Customer Relationship Management software tailored for call center operations.
• IVR Call Center Software: Interactive Voice Response software for managing inbound calls in call center environments.
• CMS WordPress / Drupal / PrestaShop: Content Management Systems for building and managing websites and online stores.
• cPanel website / hostname admin: Web hosting control panel software for managing website configurations and server settings.
• Windows OS / IOS / Android: Operating systems for personal computers, mobile devices, and servers.
• Linux Ubuntu and Redhat: Linux distributions commonly used for servers and desktops.
• VNC remote connection tools: Virtual Network Computing tools for remote desktop access and control.
• Email OutLook POP3/ SMTP setup: Protocols and configurations for setting up email accounts in Microsoft Outlook.
• Reliability Monitor (Windows Vista): A Windows Vista tool for monitoring system stability and reliability.
• Problem Step Recorder (psr.exe): A Windows tool for recording and documenting steps to reproduce a problem.
• PowerShell Troubleshooting Packs: PowerShell scripts and tools for diagnosing and resolving system issues.
• Henrypp Error Lookup / Windows Error Lookup tool: Tools for looking up and interpreting error codes in Windows.
• Windows Defrag / Scandisk tools: Tools for optimizing and checking the integrity of Windows file systems.
• VMWare software / Virtual Box: Virtualization software for running multiple operating systems on a single physical machine.
• Antivirus McAfee, Firewall setup: Antivirus and firewall software for protecting computers and networks from security threats.
• Google Analytics: Web analytics service by Google for tracking and reporting website traffic and user behavior.

Hardware Expertise

– Desktop PC assemble, motherboard, graphics card and ethernet card
– Laptop assemble and trouble shooting, replacing bad component
– Assemble electronic components parts to PCB board
– Soldering electronic components parts to PCB (printed circuit board) 
– Tracing troubleshooting bad components in PCB (printed circuit board) 

Public Developers Profiles

Google: https://developers.google.com/profile/u/jesscatli
Microsoft: https://learn.microsoft.com/en-us/users/jesscatli-ii/
GitHub: https://github.com/coderphi

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